Multi-location reputation monitoring
for brands and franchises
Brand Analytics – A local look at the bigger picture
A data-driven way to monitor and gauge how well your brand positioning is working. Customers are going to judge your brand by their own criteria – no matter how much money you spend. And you can be certain they’re going to make their opinions known. Make smarter and more objective decisions about how well marketing/advertising activities are working.
If you’re a business with multiple locations, you need an easy way to monitor all of your reputation data. eFriend’s Brand Analysis Tool is the best-in-class tool for multi-location
of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.
of unhappy customers will not willingly do business with a company again
Scalable from 2+ locations. great for small business and large brands alike. There is no limit on<br /> the amount of locations that can be added to reports.
eFriend Brand Analysis ToolEnabling businesses with two or more locations to pinpoint your best and worst performers
Review comparison and management
Check out the latest 1-star and 5-star reviews, compare scores between locations and identify the best and worst performers enabling you to better focus your time and effort.
Listing visibility and accuracy
See how and where your locations are listed on directories, review sites and social networks. Visualize improvement over time, and discover which regions and locations are most visible.
Post to multiple social accounts
Is there a sale you’d like to promote in one territory but nowhere else? Compose and schedule posts across the right social media channels to individual locations, regions or your entire chain.
Monitor what your competition is doing online and build strategies to gain more customers in your area.
The BenefitsMonitor, manage and build your online reputation today!
Benchmark & Identify
Benchmark and identify
your best and worst performing locations
themes in a location’s performance
Read By Region
Sort, search and read reviews
by region, location, keyword or rating
Schedule & Post to Multiple Accounts
Schedule and post to all your stores’ social media accounts, or choose specific locations
Discover & correct Inaccuracies
Discover which locations are missing from directories, or have incorrect/inaccurate data
Organize & visualize your brand’s reputation data into customizable, interactive reports
View A Sample Brand Report
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Rest assured, we NEVER share or sell your information!