Brand Analytics

A local look at the bigger picture for multi-location businesses

Multi-location reputation monitoring
for brands and franchises

Brand Analytics – A local look at the bigger picture

A data-driven way to monitor and gauge how well your brand positioning is working.  Customers are going to judge your brand by their own criteria – no matter how much money you spend. And you can be certain they’re going to make their opinions known. Make smarter and more objective decisions about how well marketing/advertising activities are working.

If you’re a business with multiple locations, you need an easy way to monitor all of your reputation data. eFriend’s Brand Analysis Tool is the best-in-class tool for multi-location
reputation reporting.


of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.


of unhappy customers will not willingly do business with a company again

Scalable from 2+ locations. great for small business and large brands alike. There is no limit on<br /> the amount of locations that can be added to reports.

eFriend Brand Analysis Tool

Enabling businesses with two or more locations to pinpoint your best and worst performers

Review comparison and management

Check out the latest 1-star and 5-star reviews,  compare scores between locations and identify  the best and worst performers enabling you to  better focus your time and effort.


Listing visibility and accuracy

See how and where your locations are listed on  directories, review sites and social networks. Visualize improvement over time, and discover  which regions and locations are most visible.


Post to multiple social accounts

Is there a sale you’d like to  promote in one territory but  nowhere else? Compose and  schedule posts across the  right social media channels to  individual locations, regions or  your entire chain.

roll-up reports

Monitor what your competition is doing online and build strategies to gain more customers in your area.

The Benefits

Monitor, manage and build your online reputation today!

Benchmark & Identify

Benchmark and identify
your best and worst performing locations​

trending themes

Understand trending
themes in a location’s performance


Sort Search
Read By Region

Sort, search and read reviews
by region, location, keyword or rating

Schedule & Post to Multiple Accounts

Schedule and post to all your stores’ social media accounts, or choose  specific locations

Discover & correct Inaccuracies

Discover which locations are missing from directories, or have  incorrect/inaccurate data

& Vizualize

Organize & visualize your brand’s reputation data into customizable, interactive reports

View A Sample Brand Report

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eFriend Marketing

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